DELIVERY (PURCHASED PRODUCTS ONLY)

Purchased Products will be delivered to the delivery address you specify in your order. The shipping fees are calculated during the checkout process.

If you select single shipment option we will only despatch when all items of the order have become available in stock, including any non-stock item which has to be ordered in, and therefore the delivery time will depend on when the last item comes into stock.

DELIVERY OF PHOTOGRAPHY PRODUCTS

Photography Products will usually be delivered within six weeks after the Ceremony at which they were taken or 4 weeks after they were ordered, whichever is the later.

DELIVERY OUTSIDE THE UAE

All orders delivered outside the UAE are despatched on a 'delivered duty unpaid' basis. This means that any local charges incurred must be met by the recipient of the Products.

RETURNS (PURCHASED PRODUCTS ONLY)

We hope that you are pleased with your order. However, if you wish to return any items please follow the instructions and advice below.

Please return Purchased Products in the condition you receive them (including any tags) to the return address specified on the return documentation. Please remember to enclose any returns slip we have provided and details of your Order number.

We recommend that you use courier or certified mail and that you take out sufficient postal/carriage insurance to cover the value of the contents.

If you are returning Products to us from outside UAE, you should check with your local customs office to ensure that they are not subject to further import duties and taxes when they arrive back in the UAE.

Please save your proof of posting/despatch and tracking information. You will be responsible for the cost and risk of returning the Products to us.

Please refer to our Terms and Conditions for further information relating to our returns and refunds policy.